Refund policy

Return & Refund Policy

All Sales Are Final

We do not accept returns, exchanges, or cancellations once an order has been placed. Please double-check your order details before completing your purchase.

Order Issues

If you experience a problem with your order after it has been received (such as damage during shipping or receiving the wrong item), please contact us within 3 business days of delivery.

📧 Contact Email: elceez.creationz@gmail.com

When contacting us, please include:

Your order number

A detailed description of the issue

Clear photos of the product(s) and packaging

This will help us review your situation quickly and provide the best resolution possible.

Thank you for supporting Elceez Creationz 💕